Returns & Exchanges

At Cinco Soccer, we want you to be fully satisfied with your gear, which is why we offer a 30-day return policy for all unused and unworn merchandise in its original packaging. Please ensure all tags remain attached to qualify for a full refund or exchange.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Securely place the items in their original packaging, ensuring all equipment, apparel, and footwear are clean and include their original tags.

3

Ship It Back

Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing